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Privacy Policy

This policy explains what personal data InfinityCare collects through www.infinitycare.co, why we collect it, and the choices you have. Last updated: 25 September 2026.

Who we are

InfinityCare operates this website. Address: 7580 Zaid Ibn Al Khattab Street, Al Olaya District, Al Khobar 34447, Saudi Arabia. Email: Info@Infinitycare.co. Phone: +966 50 121 7667.

What we collect

  • Enquiries and quote requests: when you use the contact form or the quote list, we receive your name, email address, company, phone number, message and the products you ask about.
  • Technical data: your IP address is used briefly to stop repeated form submissions. It is not stored with your enquiry.
  • Usage data (analytics): the pages you visit, the links and buttons you click, the products you view or add to the quote list, your searches on the site, your device and browser type, and an approximate location derived from your IP address.

Analytics and cookies

We use Google Analytics 4, and it is on by default. It sets first-party cookies (_ga and _ga_*) so it can recognise returning visits.

You can opt out at any time, either in the notice shown on your first visit or through "Cookie settings" in the site footer. When you opt out, the _ga cookies are removed and no new ones are set. Google Analytics still receives anonymous, cookieless signals (such as a page view), which cannot identify you and which it uses to estimate overall visitor numbers.

The site also keeps two items in your browser: your analytics choice, and your quote list. The quote list stays on your device until you send a request, and it is cleared after 24 hours without changes.

Why we use your data

  • To answer your enquiries and prepare quotations.
  • To understand which products and pages are useful, and to improve the site and the catalogue.
  • To keep the site secure and prevent abuse of our forms.

We do not sell your personal data, and we do not use it for advertising.

How long we keep it

  • Enquiries: for as long as we need to respond and to keep business records.
  • Analytics data: up to 14 months, after which Google Analytics deletes it.